Sunday, April 11, 2010

The reason for Human Capacity Management

HUMAN CAPACITY
MANAGEMENT

Salary vs Duties vs Time

Salary
Quantity of Duties
Amount of working hours per day

THIS EQUATION ONLY CALCULATES THE FAIRNESS OF AN EMPLOYEES’ EXPECTED DELIVERY OF HIS/HER JOB.

This not an equation that is supposed to make sense, since there is a missing factor. The factor of value, and not Rand Value.
The value I refer to is the type of value that the company place on the employee and what he represents when dealing with customers / suppliers and fellow employees, when performing his duties. However, the above equation is necessary, especially where the job is not labour intensive and the income is not governed in terms of a Bargaining Council as an hourly rate or dependant on the completion of a job or specific task.
Where there are no measurable factors such as sales in terms of volume and quantity as an expected norm, then the value of quality and representation become the very necessity that you require from your staff.
If you are able to answer the following questions without hesitation, then you don’t have a problem.
1. Do you know how much time they spend actually working?
2. How would you know this?
3. What is the difference between job titles and job descriptions?
4. Does your staff know why it is important for them to have tasks completed?
5. Does your staff understand your business?
6. Do they know what’s keeping you in business ultimately keeping them employed?
7. Do they know where and how the business makes its money?
8. Do you think they will behave more responsibly if they do know the answer to the three questions above?

If salaries were coupled to duties as opposed to job titles, business development, sales and the delivery thereof would be a lot more effective.
So, what does all this mean to you and how would this help your business?
What we put in place will eliminate a written progress report and you will never have to worry about what your staff gets up to in your absence.
If the numbers are up or the job got done, the desired result has been achieved.

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